Changelog
Latest updates and improvements to ezyWFM.
March 20, 2026
New Featurev1.10.0
Add onboarding wizard, sample data seeding, and schedule clo
3 update(s) including 1 new feature(s), 1 fix(es), 1 improvement(s).
March 20, 2026
Bug Fixv1.9.0
Security Improvements & Vulnerability Fixes
Resolved 6 Dependabot vulnerabilities and added a security.txt endpoint for responsible disclosure.
March 18, 2026
New Featurev1.8.1
AI Deflection Tracking
Track contacts resolved by chatbots, IVR, and virtual agents with new AI deflection analytics.
March 15, 2026
New Featurev1.8.0
Staffing-Aware Time-Off Approvals
Time-off requests now check Erlang C service levels before approval to prevent understaffing.
March 12, 2026
New Featurev1.7.0
In-App Notification System
Real-time in-app notifications for schedule changes, approvals, adherence alerts, and admin announcements.